All orders are shipped via Australia Post within 1-3 business days of purchase.
Transit time will vary, but typically times will be as follows:
Regular Domestic, 3-7 days.
Express Shipping is available at request. Please email prior to purchase to organise.
International Shipping time frames will depend upon your location.
Please note that we are not responsible for any customs charges.
I hope you love your little creation, but if there are any issues please do not hesitate to contact me so that we might sort it out.
As standard, refunds will only be offered for damaged or faulty products. If you simply change your mind, exchanges can be arranged, provided the item is in it's original condition, unworn and with the packaging still intact.
The ear hooks are gold or silver-plated and nickel free. For those of you whose ears might not be happy with the basic hooks, please contact me to arrange a surgical stainless steel alternative.
Please note that although the earrings are all generated from the same digital image, there may be some slight differences in each individual finished piece. Each one is hand cut and shrunk so there can sometimes be very minor variances in final shape and colour. In choosing two for a pair I do my best to ensure they compliment each other.
Just think of the pairs as best friends, not twins!
While the earrings are sealed with an acrylic sealer it is not advised to excessively wet the earrings, as it may cause damage to the colours. You should try to avoid leaving them in places like the bathroom and definitely avoid wearing them in the shower or while swimming.
Keeping the ear hooks clean and avoiding excessive dampness will assist longevity.